Shipping Policy
Effective Date: June 2026
At Luxe & Loom, we are committed to delivering your order as quickly and efficiently as possible. Please review the information below regarding processing times, shipping methods, and delivery expectations.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed on weekends or holidays.
United States Shipping
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Free Shipping on all orders
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Estimated delivery time: 7–14 business days
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Tracking information will be provided when available
International Shipping
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Free International Shipping on all orders
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Estimated delivery time: 10–20 business days
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Delivery times may vary depending on customs processing and local postal services
Tracking Your Order
Once your order has shipped, you may receive tracking information via email. Tracking updates may take several days to appear, depending on the carrier.
Delays
While we strive to meet all estimated delivery times, delays may occur due to weather conditions, customs inspections, carrier issues, or other circumstances beyond our control.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Luxe & Loom is not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us through our Contact Us page as soon as possible. We will work with the carrier to help resolve the issue.
Contact Us
If you have questions regarding shipping, delivery times, or your order status, please contact Luxe & Loom through our Contact Us page.