Refund Policy

At Luxe & Loom, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

Returns may be requested within 30 days of receiving your order. Items must be unused, in their original condition, and packaging

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

Return Shipping

Customers are responsible for return shipping costs, unless the item has arrived damaged or incorrect.

For questions regarding returns or refunds, please contact us through our Contact Us page.